01865 741788     07776 307074

TERMS & CONDITIONS

 


- All payment is due on collection of your dog.

- We reserve the right to add a "sitting fee" for any uncollected dogs.

- Please give AT LEAST 24 hours notice if your need to change your appointment to avoid      incurring a re-booking fee.

- Current advice from the RCVS prevents us from offering anal gland treatment. 

- We reserve the right to refuse to groom a dog that presents ......

        - A RISK OF INJURY TO ITSELF AND/OR STAFF and CUSTOMERS ......

       - or is to INFIRM DUE TO AGE OR ILL HEALTH that grooming could be harmful to its             welfare.

- Should we find parasites (fleas and/or ticks) during the course of a groom we will treat      for these but there will be an ADDITIONAL fee to cover the EXTRA time, labour and            products required.

- Dogs will only ever be groomed to their tolerance of the process.  Should we need to          terminate a groom, for this reason, the full quoted groom fee will be due.

- Grooming (especially MATT RELEASE procedures) can expose underlying skin and/or health    problems for which we cannot be held liable.

  







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